Error when I try to run the game.

Post by **norbs** » Fri Feb 16, 2007 4:13 pm

I tried to log in a few days back and Shot Online did an auto update. Now I cant run the game at all. I get a HS error.

an error file has been installed. program closes.

Anyone?

Dan · Post by **Dan** » Fri Feb 16, 2007 4:23 pm

HS error is a Hack Shield error isn't it? Pretty sure thats what my mate got when he tried running it on Vista...

Post by **norbs** » Fri Feb 16, 2007 4:48 pm

Im running XP though.

Dan · Post by **Dan** » Fri Feb 16, 2007 4:51 pm

Weird.. I found this...

OnNet investigated the problem after updating HackShield and found two major reasons.

1. HackShield Update Error ( HS Error 300000030)

This error was caused by imcompleted updating of HackShield usually due to a firewall. We have uploaded the patch to solve this problem on 29/9/2005. If you still have a problem, download the most updated client from our download page.

2. Conflict With Certain Codec (Shot.exe Error, Error Code 10307)
This error was caused by the conflict between DCDSPFilter in Codec Package and game. We have been carrying on futher investigation. However, for time being, the best way for you to solve the problem is to remove DCDSPFilter in the codec.

Solution 1.

1. Start -> Run
2. Type regsvr32 "C:Program Files\Unified Codec Pack\DCDSPFilter.ax" /u

Solution 2. (If you installed Unified Codec Package)

1. Start -> Programs -> Unified Codec Pack >>Uninstall>>Uninstall x.xx.

We apologised to users who have this problem. It took quite a long time for OnNet to find out the problem and figure out a solution since each user had different network settings.

OnNet will continue to do their best to solve this problem and we hope to find out the solution as soon as possible.

Post by **norbs** » Fri Feb 16, 2007 7:26 pm

Well its an amazing thing. I just had a look and my PC has been running 27 days. Did a reboot and bingo.

Thanks anyways Dan.

Post by **J_luo88** » Wed Feb 21, 2007 3:04 pm

I'm finally back in Melbourne and i'm trying to get SO working. I've got the client, installed and it's trying to auto update itself, but i get an error saying "Reading update server info is failed. Please check the network status and try it again"

Any suggestions of how to get it to work?

JTM29 · Post by **JTM29** » Wed Feb 21, 2007 3:36 pm

Im trying to connect and play but im getting a "Games Service is not available now.
Please Check website and try to connect later"
On the ShotOnline launcher, in the screen i always get that Chinese page, and it says down the button no update available...
Any help?

JTM29 · Post by **JTM29** » Wed Feb 21, 2007 4:16 pm

Arg forget that, there is maintenance on, they had a typo on the website

Scottie · Post by **Scottie** » Wed Feb 21, 2007 7:54 pm

I have the same error as norbs

A reboot didn't do it for me and those two fixes above did nothing either... I'm chattin to the devs about it, but getting no response yet...

Any help? It's been a week running now since me wanting to play again.