The other day I registered an account on Gumtree to try and sell some camera gear I don't want anymore. I registered with my email address, activated it and posted one ad for a lens.
This was in the evening and I didn't check it until the following morning. But I found I wasn't able to log in to my account.
All I got was a message, "Sorry, there appears to be an issue with your account, please contact customer support". So I contacted customer support and 16 hours later I got the reply:
Code: Select all
Hi Matt
Thanks for the email and sorry for any inconvenience this has caused.
We can at our discretion refuse, delete or take-down content that we think is inappropriate or breaching our terms. We also can at our discretion restrict a user’s usage of the Services either temporarily or permanently, or refuse a user’s registration.
Please see our full terms of use here:
https://help.gumtree.com.au/AU/articles/en_US/KB_Article/Gumtree-Terms-of-Use-AU?vgroup1=PKB&c=PKB%3APolicies&vcategory2=General_Policies&s=
I'm afraid at this time we will not be able to reinstate the access to your account.
Sorry for the trouble here and thank you for your understanding.
Kind Regards,
Hope
Gumtree Australia
http://www.gumtree.com.au