petey wrote:Have only read bad things. Have you ever had downtime?
Well sure but if I was be very critical over all the many, many years I've been with them I've only called them say 8 times (~less than once a year). The amount of calls might have reached double digits maybe. In the mind frame their "uptime" would easily make it to the 99.99% area.
Which is funny cause that beats the enterprise I work for and that place has hundreds of support people dedicated 24/7 to fixing issues.
I too have heard so many issues with TPG (heh seen Whirlpool ever?), so many I feel I might just be the magical lucky customer but we all know thats complete bullshit. Now you all know how much I rely on the internet and how much I "use" it, if TPG was horrible and unreliable... umm... I would have moved (fucked off), nearly a decade ago.
Having normal, usable internet to me is like having a computer, a phone line, Free-to-Air tv... hell a pen... its the bloody basics. Petey I think you mentioned "missing the Node call centres" I've never understood that, as the questions I ask myself are; You call them? Why? It breaks all the time?
I pay a monthly fee, they don't call me and I sure as hell don't call my ISP. For the extremely rare time I do feel the need, its "9/10" been their end and you just wait for Telstra/Telstra contractor to fix the problem... or that one time my modem died
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